Account & privacy
Account deletion, data export, privacy requests. Your KVKK / GDPR rights are handled within 30 days.
Send a requestFrequently Asked Questions
In the app, go to Profile → Delete My Account, or send a request by email from the account deletion page. Requests complete within 30 days and your data is removed from all active systems and backups.
Subscriptions are managed by the Apple App Store or Google Play. To cancel, use Settings → Apple Account → Subscriptions (iOS) or Play Store → Subscriptions (Android) on your device. After cancelling, premium features stay active until the end of the current period.
No. Location permission is used only to show nearby spots on the map and to attach a location to your catch logs. If you decline, you can still search for spots manually and create catch logs without a location.
Nobody. Your photos live in your private catch log, visible only to you. They are kept on Cloudflare R2 object storage and can only be accessed through signed URLs.
Under KVKK Art. 11 and GDPR Art. 20 (right to portability) you can request a copy of your data. Send a request to [email protected] and we will deliver it in JSON format within 30 days.
Email us using the support card above. Where possible, include your device model, OS version, app version and the steps that trigger the bug.
The catch score comes from an algorithm that combines the spot's location, weather (temperature, pressure, wind), season, daylight conditions and the lunar calendar. It updates in real time and — fishing being what it is — is a recommendation, not a guarantee.
Response time
We usually reply to every email within 24-48 hours. Response times can be longer on weekends and public holidays. Formal requests under the KVKK and the GDPR are resolved within 30 days at the latest.